Welcome to Flour and Spoon!

These terms and conditions outline the rules and regulations for the use of Flour and Spoon’s Website, located at https://flourandspoon.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Flour and Spoon if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of gb. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

BAKING COURSES TERMS AND CONDITIONS

updated 21.11.2022

By booking any of our courses you agree to abide by our terms and conditions.

What’s included:

Ingredients, utensils, knives, equipment and carrier bags are provided for all courses. Some meals are included in the course cost – please see appropriate course details for further information.

We reserve the right to make amendments to course content and recipes without notice.

Age requirements:

Children under the age of 16 must be accompanied by an adult who is also participating in the workshop. If at any point during the workshop the tutor believes the child is causing a disruption to the class, he/she will ask both the adult and child to leave.

Health & Safety:

All participants should wear shoes with flat, non-slip soles and covered toes. We cannot admit you into Flour and Spoon without proper footwear. We recommend wearing sensible clothing (ie. not your Sunday best) and are not liable for any damage that occurs to clothing.

If you have been or are suffering from food poisoning or an upset stomach (or have come into contact with anybody who is exhibiting these symptoms) within 48 hours of the course, we would ask that you not to attend and contact ourselves.

All open wounds must be covered, ideally with a blue plaster. If you don’t have a blue plaster, let us know on arrival and we will be happy to provide one.

Special dietary requirements & food allergies:

We are unable to tailor our course content for special dietary requirements; however when lunch is provided, there will be a vegetarian option. We will be happy to discuss course content beforehand to allow you to make your own alternative eating arrangements if necessary. There is no reduction in fee in this instance.
Please inform us in advance of any allergies, disabilities, diabetes, pregnancy, epilepsy, learning difficulties etc.

Lateness:

Our workshops are packed with as much baking as we can possibly fit into them, so starting on time is crucial. As a result, it is essential you arrive promptly for your workshop.

If you are late, please be aware that the class may have started. Wherever possible, we will allow you to join in, however if you have missed essential parts of the class, this may not be an option. A refund will not be provided in this instance.

Payment:

All payment must be made in full at the time of booking. We do not take provisional bookings and cannot confirm your place on a course until we receive full payment.

Delivery – Workshops & Gift Vouchers:

Upon successful completion of an online order with us you will receive confirmation of your order by email to your nominated email address. Gift vouchers codes will also be sent via email and you will be able to download a PDF of a gift voucher at this time (please bear in mind that you will have to manually write your voucher code and expiry date on the gift voucher. Without the voucher code, the recipient will not be able to redeem the gift voucher).

Liability:

Flour and Spoon will not accept responsibility for the loss of any personal possessions.

Acceptable usage of course content:

Recipe booklets and reference materials are provided to support students in their ongoing development as incredible bakers and are issued for personal use only. Flour and Spoon as the whole company is Trademark registered. The sharing of course materials by print, press, photocopy, email, blogs, internet or any digital transfer medium is strictly prohibited without the express written permission of Flour and Spoon. If in doubt, please ask about what is and isn’t acceptable usage.

Cancellations:

To request a cancellation you must provide Flour and Spoon with written notice via email to bakery@flourandspoon.com . Unless you have received acknowledgement from us that we have received your request, you cannot consider your request delivered. You may only terminate the contract in the circumstances set out below:

Course cancellations with more than one months from of the start of your course

You may request a change of course date up to two months before the start of the course and we will happily transfer you to another course date, subject to availability.

You may also request a refund up to two months before the start of the course you have booked. In both instances, rescheduling or refunding bookings will be subject to an administration charge of £25.

Course cancellations within two months of the start of your course

If you are unable to attend a course within two months of the start of the course, we regret that we will be unable to refund or reschedule the workshop.

Travel insurance:

We strongly recommend travel insurance that will cover your costs in the event of you being unable to attend your course.

Travel insurance will cover you for many issues that may prevent you from attending your course such as illness, sickness of an immediate relative, travel disruption etc.

Gift vouchers:

Refunds are not available on gift voucher purchases, nor can gift vouchers be exchanged for cash or other goods. Gift vouchers are transferable, so if you are unable to make your course, you may contact us to nominate a replacement. Gift vouchers are valid for 1 year from their date of purchase.

Cancellations by Flour and Spoon:

Flour and Spoon is entitled to cancel any course at any time subject to reschedule your booking to another available date.

In the unlikely event of cancellation of a course by ourselves, we undertake to offer a suitable transfer to an alternative date or course. However if the workshop was paid for by gift voucher(s), we will replace the vouchers to the value and you will be able to use the voucher in any of our branches.

We cannot be held liable for any third-party costs, such as travel bookings or accommodation with hotels other than our own.

Refunds:

No refund will be made if you fail to attend all or any part of a course (and Flour and Spoon is unable to reallocate your place).

All refunds are made to the source of the initial payment, ie. fees paid by a credit card can only be refunded to the same card.

Privacy policy:

We do not store credit card details nor do we share customer details with any 3rd parties.

Contact Details
134 Eastwood Rd N, Leigh-on-Sea, Southend-on-Sea, Leigh-on-Sea, UK

01702 781511

bakery@flourandspoon.com

 

General Terms and conditions

Cookies

We employ the use of cookies. By accessing Flour and Spoon, you agreed to use cookies in agreement with the Flour and Spoon’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Flour and Spoon and/or its licensors own the intellectual property rights for all material on Flour and Spoon. All intellectual property rights are reserved. You may access this from Flour and Spoon for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from Flour and Spoon
• Sell, rent or sub-license material from Flour and Spoon
• Reproduce, duplicate or copy material from Flour and Spoon
• Redistribute content from Flour and Spoon

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Free Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Flour and Spoon does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Flour and Spoon,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Flour and Spoon shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Flour and Spoon reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Flour and Spoon a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Flour and Spoon; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Flour and Spoon. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Flour and Spoon’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.